1. Information we collect
When you use this site, we may collect account information, assessment responses, contact details, delivery addresses, order records, and necessary technical information.
2. How we use information
- Process assessments, orders, delivery, payment, and support.
- Protect account security and prevent abuse.
- Send service notices when appropriate.
- Meet legal and operational requirements.
3. Information sharing
We do not sell personal information. We share it only with payment, delivery, required operations providers, or regulators when legally required.
4. Health-related information
Assessment information is used for product direction, suitability review, service communication, and necessary after-sales support.
5. Cookies and measurement
We use necessary cookies for sign-in state and cart functions. Depending on site configuration, first-party analytics and advertising services such as Google Ads may also use cookies or similar technologies to measure visits and campaign performance. You can limit cookies through your browser settings, although disabling necessary cookies may affect some features.
6. Security and retention
We use reasonable technical and operational safeguards and retain information only for the period needed for the stated purposes.
7. Your rights
You may request access, correction, deletion, withdrawal of consent, or object to processing where applicable.
8. Contact us
For privacy questions, contact us through support email or online support.